Unbreakable Service. Every Call.Every Time.
LMB Onyx provides premium bilingual call center services for restaurants — real human agents, AI-powered summaries, and a client portal that keeps you in control.
Trusted by restaurant groups across Florida
The Silent Revenue Killer
of restaurant calls go unanswered
of callers never call back after no answer
lost per location every year
LMB Onyx exists to fix this — with real people, premium service, and zero missed opportunities.
How LMB Onyx Works
We Become Your Front Desk
Our bilingual agents answer every call as an extension of your team — trained on your brand, your menu, and your standards.
Bilingual Service — English & SpanishAI Captures Every Detail
Every call is automatically summarized so nothing is ever lost. Caller intent, special requests, reservations — all documented instantly.
You Stay in Control
Log into your LMB Onyx dashboard anytime to see calls, summaries, and reports. Full transparency, zero surprises.
Why LMB Onyx
Built Different. By Design.
Real Human Agents
No bots, no IVR trees, no automation on the phone. Every caller speaks with a real, trained professional who represents your brand with care.
Bilingual English & Spanish
Our agents are fully fluent in both English and Spanish — ready to serve every guest, every time, in the language they prefer.
AI-Powered Call Summaries
After every call, our AI generates a precise summary capturing caller intent, key details, and action items — automatically organized in your portal.
Live Client Dashboard
Your secure portal gives you real-time visibility into every call, summary, and report — accessible from any device, anytime.
Pricing
Straightforward Pricing. No Surprises.
Starter
Perfect for single-location restaurants ready to stop missing calls.
- Up to 200 calls/month
- Bilingual answering
- Call logging
- Basic monthly report
- Email support
- AI call summaries
- Real-time dashboard
- Missed call alerts
Growth
For growing operations that demand real-time visibility and AI insights.
- Up to 500 calls/month
- Bilingual answering
- AI call summaries
- Real-time client dashboard
- Missed call alerts
- Priority support
- Dedicated agent
- Custom reporting
Enterprise
White-glove service for multi-location groups that accept nothing less.
- Unlimited calls
- Bilingual answering
- Full AI summaries
- Dedicated agent
- Custom reporting
- Direct team messaging
- White-glove onboarding
Client Stories
Trusted by Florida's Best
“Before LMB Onyx, we were losing reservations every single week. Now our answer rate is near 100% and our staff can actually focus on the guests in front of them. The bilingual service has been a game-changer for our Miami locations.”
Maria G.
Owner
Miami Restaurant Group
“We manage catering for 11 locations across Central Florida. The AI call summaries alone save us hours every week — every inquiry is captured, categorized, and waiting in the dashboard. The ROI was obvious within the first month.”
James T.
General Manager
Multi-Location Catering Company, Orlando
“Our guests expect a premium experience from the moment they call. LMB Onyx delivers exactly that. Professional, polished, bilingual — the team answers as if they work right here in our dining room. I wouldn't run our steakhouse without them.”
Sofia R.
Operations Manager
Upscale Florida Steakhouse